Privacy and Data Handling
Sleepwit collects only what we need to answer your enquiry: your name, phone number, city or pincode, optional email and the mattress design you send. We use it to contact you about that enquiry, and we do not sell it. You can ask us to delete it at any time.
What we collect
- Name, mobile number and city or pincode that you type into a form.
- Email address, only if you choose to give it.
- The mattress design or Finder answers you submit (size, materials, firmness).
- Campaign tags in the page address (such as utm_source) so we know which advert brought you here.
- Your consent, with the time and the version of this policy.
Service request forms
The cleaning and buy-back request forms on our Services pages are sent by our own server as an email to the Sleepwit team, and a copy is kept in a protected file on the server so a request is not lost if the email fails. The form asks for your name, phone, optional email, place, preferred date and the details you type. Please do not enter medical details. We use it only to answer your request.
How we use it
To reply to your enquiry on WhatsApp, phone or email, to prepare a factory-checked quote, and to deliver your order. We use anonymous usage statistics to improve the site. We do not use sleep or comfort answers for advertising targeting.
How we protect it
Enquiries are stored on our server, not in the web page. Phone numbers are validated, the IP address is stored only as a one-way hash for spam control, and the lead file is not publicly accessible.
Your choices
You may ask us to see, correct or delete your data, or stop contacting you, by messaging us on WhatsApp at +91 62385 77759. We aim to follow India's Digital Personal Data Protection Act, 2023.
Health information
Sleepwit tools are comfort and product-suitability guides, not medical assessments. Please do not enter medical details into forms.
Policy version 2026-10-31. This is a plain-language draft; please have it reviewed by a legal adviser before launch.
